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MES Support Center

Support and Download for All MES Tools

Name: Video: What Support Means to MES
Uploaded: 2024-07-30T14:25:57+02:00
Duration: 1 min 17 s
Description: At MES, the focus is on providing the support you need, through relevant know how, direct access to support experts, a quarterly tool update newsletter, and more.

What You Can Expect from MES Support

Quick and competent responses to questions and support cases.
Contact via email, support request, telephone, or video conferencing tool.
Direct contact: you communicate directly with contacts from the tool development teams.
No call center, no automatic answers or chatbots.
Communication in German, English, or Chinese.
Free tool downloads with quarterly updates.
Quarterly tool update newsletter with download links and explanatory videos.
Regularly updated support website (user instruction, license configuration, FAQs, info about new tool versions, videos, and lots more.)

Quick Contact to the Support Team

This is your quick contact to the MES tools developer team. Here you can ask us all questions regarding the MES tools. Please also use this form to be kept up to date on MES tool updates and release notes (quarterly tool update newsletter). You can send us also a detailed support request.

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MES Support

+49 30 2091646322 email